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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Best bank

Out of all 5 of my banks chase is by fat the best, I'm able to get more cashback incentives than other banks, I got scammed the other week and they were quick to respond and had my money back within 48 hours. All in all I'm really happy with chase Reviewed on: 15th February 2024

Best bank I have ever had

Amazing quick responses to my questions put my mind at rest never using an online bank before and helped with an issue when I had had my account transferred to them Reviewed on: 15th February 2024

Cash back and additional services

The cash back feature is excellent and the use of nutmeg allowed me to save enough so i could go on holiday. The rewards feature makes it easier to save money. Reviewed on: 15th February 2024

problem sorted straight away

All good no problems All good no problems problem sorted straight away Reviewed on: 15th February 2024

Excellent service. .

Very happy with the service Chase provides. The help I received when my card was compromised was second to none. Reviewed on: 15th February 2024

Such an easy app to use, straight forward and gain l...

Such an easy app to use, straight forward and gain lots of rewards & cash back! I’ve never gotten any unexpected charges when using my card for transactions abroad which is great. Chase mobile banking app provides quick and easy service meaning notifications always come through and online transfers are always fast and on time. I’ve actually switched from my Lloyds account and made my Chase bank account my every day user! Reviewed on: 15th February 2024

First class banking partner

Very easy bank to use, with excellent products and support services Reviewed on: 15th February 2024

Cash back

Really good. Cashback and no charge abroad. Reviewed on: 15th February 2024

Great service and account options

Great service and account options Reviewed on: 15th February 2024

Exceptional provider

Chase provide exceptional service and benefits as part of my current account. It is easy to set up and has been really easy to understand more about my money. The benefits and rates (including foreign currency transactions) are miles better than the high street banks. The app is also fantastic. I am very happy I moved over to Chase. Reviewed on: 15th February 2024

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