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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

I have been with Chase for many years now and i am v...

I have been with Chase for many years now and i am very happy with their services. I have used my Chase card world wide without any issues. Reviewed on: 15th February 2024

Good service

Very efficient and friendly staff Reviewed on: 15th February 2024

Efficiency

You provided information very well, i can understand your communication easily and effectively. Reviewed on: 15th February 2024

The cash back and sum up feature or amazing most uk...

The cash back and sum up feature or amazing most uk banks don’t offer anything when you spend Reviewed on: 15th February 2024

Chase - great service and good interest too

I have been with Chase for over 2 years now. During that time I have earned decent interest on all my accounts. I find the ability to use my card abroad without fees at a good exchange rate really useful. If I ever have a query the assistance is instant and very helpful. This is the way banking should be! Reviewed on: 15th February 2024

Excellent Banking facilities

So convenient and gives regular updates on my account and products Reviewed on: 15th February 2024

The best bank!

I moved over to chase when they were doing a refer a friend incentive and they are by far the best bank! I have saved so much money with my round-up, cash back rewards and interest and the AER offered on the savings accounts! I also love that I can use my chase card abroad and not get charged. They are super responsive when calling up ( you can be on hold for ages with other providers) I always recommend chase to my friends and probably wouldn't bank with anyone else Reviewed on: 15th February 2024

Best bank

Out of all 5 of my banks chase is by fat the best, I'm able to get more cashback incentives than other banks, I got scammed the other week and they were quick to respond and had my money back within 48 hours. All in all I'm really happy with chase Reviewed on: 15th February 2024

Best bank I have ever had

Amazing quick responses to my questions put my mind at rest never using an online bank before and helped with an issue when I had had my account transferred to them Reviewed on: 15th February 2024

Cash back and additional services

The cash back feature is excellent and the use of nutmeg allowed me to save enough so i could go on holiday. The rewards feature makes it easier to save money. Reviewed on: 15th February 2024

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