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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Fantastic customer service and huge incentives conne...

Fantastic customer service and huge incentives connected to banking with Chase. I would recommend them to anyone looking to earn cash back on outgoings, as well as anyone aiming to build on their savings. Reviewed on: 13th February 2026

very easy instant moving of money.

very easy instant moving of money. app great easy to use Reviewed on: 13th February 2026

Great Bank all around

Since I open chase account I have been experiencing excellent service and money savings options. I did not have any negative feedback Reviewed on: 13th February 2026

Fantastic all round bank

They offer great rates, cash back great customer service. Reviewed on: 13th February 2026

Had to request a replacement card.

Had to request a replacement card. One phone call - sorted. Quickly dealt with and card arrived promptly. Reviewed on: 13th February 2026

I’ve been with Chase for some years and getting the...

I’ve been with Chase for some years and getting the 1% on my spends along with great customer service put Chase in the top banking for me. Reviewed on: 13th February 2026

Top class banking app with customer services a quick...

Top class banking app with customer services a quick phone call away! Reviewed on: 13th February 2026

Great offer and easy to use.

Great offer and easy to use. Helpful staff when needed. Reviewed on: 13th February 2026

Great savings easy to use have savings and current a...

Great savings easy to use have savings and current account good competetive rates also Reviewed on: 13th February 2026

Nice straight forward simply account to use, has eve...

Nice straight forward simply account to use, has everything I want from a current account.The app is great as well Reviewed on: 13th February 2026

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