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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48905 reviews)

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4.94

Based on 48,904 reviews, last reviewed 19th Mar 2026

445400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Best of USA Superb on-line banking app without leaving home Reviewed on: 19th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48905)

Excellent

Excellent service and conditions Reviewed on: 15th February 2024

Senior moment problem resolved

I had a problem using my card. Able to speak to advisor based in uk who was very helpful and issue resolved. Problem caused by senior moment! Reviewed on: 15th February 2024

Everything's perfect.

Everything's perfect. I love the pots and cashback Reviewed on: 15th February 2024

Innovative and customer focused.

Chase are very customer focused and the current account has an innovative cash back on debit card spend and round ups placed in to a savings account earning interest. Reviewed on: 15th February 2024

Simply, brilliant.

I have been a chase cutrent account/savings customer since it arrived in England, brilliant incentives, 1% cash back (free money) and brilliant savings account. I have recommended chase to family and colleagues and they have become chase customers themselves. Banking with fun and has the customers interests at heart. Would highly recommend! Reviewed on: 15th February 2024

Really easy to set up and use and always works flawl...

Really easy to set up and use and always works flawlessly. Great app and great bank Reviewed on: 15th February 2024

1% on all card payments

Great bank account, giving 1% on all card purchases, even abroad is very generous. Used my card for all spending on holiday as there's no fees either. Like the app, very easy to use and transfer money into savings, set up new accounts etc. Reviewed on: 15th February 2024

Nice app and I like the easy-access savings account

Nice app and I like the easy-access savings account Reviewed on: 15th February 2024

Amazing service

Customer service best I've had, even available on sunday evening. No hidden costs and actively increase interest rates. Reviewed on: 15th February 2024

Excellent cash back on purchases

Excellent cash back on purchases Reviewed on: 15th February 2024

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