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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (48989 reviews)

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4.86

Based on 48,989 reviews, last reviewed 5th May 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48989)

Switched from Barclays

Recently changed to Chase from Barclays because the branch I use is due to close next month. The service is top class and the app is so easy to use Reviewed on: 15th February 2024

Great app - does the basics very well and...

Great app - does the basics very well and stable Reviewed on: 15th February 2024

Modern and excellent banking app

Modern and excellent banking app Reviewed on: 15th February 2024

Good app and cashback offer

Easy to use app with good customer service on hand. The numberless card is a great feature and they also provide good savings rates. I also make use of the cashback offer and find myself using the card for everyday transactions for this reason. Reviewed on: 15th February 2024

Chase have helped me save

Chase have helped me manage my money better and be able to save using different pockets Reviewed on: 15th February 2024

Love getting my 1% back on my purchases

Love getting my 1% back on my purchases Reviewed on: 15th February 2024

Been with Chase UK from start really pleased with ev...

Been with Chase UK from start really pleased with everything, customer service is excellent too. Love the interest on current account and all accounts including my rewards and like roundup as well. Excellent bank Reviewed on: 15th February 2024

The App is intuitive and Easy to use.

The App is intuitive and Easy to use. The account is value for money. Reviewed on: 15th February 2024

Best cashback long-term and good customer service.

Best cashback long-term and good customer service. Had minor issues over 2 years and they were resolved very quickly. Cashback is good, and transfers are very quick unlike Marcus. Reviewed on: 15th February 2024

incredibly responsive and good communications

Chase are incredibly responsive and very easy to communicate with Reviewed on: 15th February 2024

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