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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Amazing service

Customer service best I've had, even available on sunday evening. No hidden costs and actively increase interest rates. Reviewed on: 15th February 2024

Excellent cash back on purchases

Excellent cash back on purchases Reviewed on: 15th February 2024

Great UI and customer service, plus cashback

Helpful customer service, a well designed UI and cashback makes it an easy pick over rivals Reviewed on: 15th February 2024

Chase make banking easy

Everything works so well from current account to savings, paying in transferring out - everything is really easy and simple Reviewed on: 15th February 2024

Happy happy customer

I opened my chase account last year and not to be disappointed, I can access my money at anytime anywhere and do not incurr charges when abroad which is a great help in this climate, I have contacted customer services once for help with a matter concerning a payment to a third party and the response was just amazing from the team very helpful and polite in the whole process and I got my payment back, I have and will carry on recommending chase bank and services to everyone I am super pleased I joined. Reviewed on: 15th February 2024

Great perks in the account & super fast customer ser...

Great perks in the account & super fast customer service responses in the chat on the app. App is also clear and easy to use. Reviewed on: 15th February 2024

An excellent bank with superb benefit

An excellent bank with a great app and superb benefits.I wish I had discovered it sooner!I love the cash back and the good interest on credit balances.Also the fact that I can make payments direct from the associated savings account with having to transfer funds to the current account. Reviewed on: 15th February 2024

An actual customer service based bank

Love the easy to use App, plus interest on current account plus 1% cashback. Have been with my traditional UK bank since 1985, closing the accounts this month as Chase offfers eveything and more Reviewed on: 15th February 2024

Queries are dealt with promptly and favourably

Queries are dealt with promptly and favourably Reviewed on: 15th February 2024

Professional, available, prompt service.

Professional, available, prompt service. Able to support and fix quickly Reviewed on: 15th February 2024

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