Write a review

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (48989 reviews)

View other Chase Bank products

4.86

Based on 48,989 reviews, last reviewed 5th May 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews Write a review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48989)

Easy to navigate

I’ve had no issues with Chase after being with them for a year. Their mobile app is so easy to use with handy notifications. The savings account is also super easy to use and it’s easy to transfer money between accounts. Reviewed on: 15th February 2024

App is user friendly and savings interest rates are...

App is user friendly and savings interest rates are great Reviewed on: 15th February 2024

Easy to use, secure, good customer experience

Easy to use, secure, good customer experience Reviewed on: 15th February 2024

Chase have excellent savings schemes the cashback re...

Chase have excellent savings schemes the cashback rewards are amazing and the app keeps such good track of my spending! Because of the app I've managed to budget and save up enough to go to new York which I'm so excited about! I can use my card free if charge while I'm there aswell which is always a plus. In general I've always had a fantastic experience with chace even when my partner's bank got compromised they were so fast to act he didn't lose any money they changed his details right away and he didn't even need a new card as all the details are saved digitally. Reviewed on: 15th February 2024

Great banking service

Great customer service. Great rewards. Love using my card / account while abroad best service ever. Love my current account. Reviewed on: 15th February 2024

Prompt honest service

Excellent customer service. Prompt clear answers to any query Reviewed on: 15th February 2024

Good bank for you every purchase use

Good bank for you every purchase use Reviewed on: 15th February 2024

Easy, hassle free banking

Easy to use app. You can find your way around do quickly. Easy to connect with customer services snd they are knowledgeable and responsive. Reviewed on: 15th February 2024

Excellent service

I made an online purchase and the seller failed to deliver. I was unable to contact them, but chase got me a full refund. I also find the whole banking experience with chase to be simple and straightforward. Reviewed on: 15th February 2024

UK based call centre. great!

When I have had to call customer service the response is punctual and helpful, the agents are clearly UK based which makes for ease of communication Reviewed on: 15th February 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Platinum Added Value Account
from Lloyds Bank 3.89 from 46 reviews
Bank account
from HSBC 3.90 from 1380 reviews
Current accounts
from Zempler Bank 4.75 from 8126 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.82 from 23020 reviews
Credit card
from Chase Bank 4.81 from 379 reviews
Chase Protect
from Chase Bank 4.70 from 50 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub