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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Extremely easy to use!

Extremely easy to use! Excellent customer service with real people! Good communications Reviewed on: 15th February 2024

Current account

Great current account, easy to use and cashback on nearly all purchases so what's not to like. My son opened an account on my recommendation. Reviewed on: 15th February 2024

Everything to do with this bank account is so easy g...

Everything to do with this bank account is so easy going abroad,saving even saving money while doing my everyday spending Reviewed on: 15th February 2024

Chase offer a great service.

Chase offer a great service. Any issues and they come back straight away to you. They offer 1% on all spending which adds up very quickly. They offer a great savings account, with a great rate. Customer service is the best I’ve ever experienced. Reviewed on: 15th February 2024

Card payment query

While on holiday, I called Chase customer service regarding a card payment. They were very helpful and fully answered my query. Reviewed on: 15th February 2024

First class from start to finish cannot fault them

First class from start to finish cannot fault them Reviewed on: 15th February 2024

Chase is Ace

One of the first people to use Chase in the UK. Recommended to my partner as well for current and savings. Both love it. Hopefully looking to do some Nutmeg investing in the near future. Love the app and everything about Chase. Reviewed on: 15th February 2024

I love Chase!

I love Chase! The app is very easy to use, the rewards programme is brilliant and I don't pay fees to use my card abroad. I can have several accounts and savings within the same current account and spread my money among them the way I want, they all pay interest. What is it not to love? Reviewed on: 15th February 2024

Great bank overall

I joined Chase bank when they were offering 1% cash back on spending and stuck with them ever since. I bank with a lot of main / high street banks and Chase stands out due to the following; great customer care, good loyalty with cash back for spending, easy to use and functional app, useful notifications but don't get bombarded. If I was to add one further feature, it would be to have it more linked with Third Party apps like Airtime Rewards. Reviewed on: 15th February 2024

A reasonable interest rate

It has a good interest rate although still below some accounts. Was good about a year ago but they stopped increasing the interest rate in line with the base rate. Reviewed on: 15th February 2024

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