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Chase Bank: Current account reviews

View other Chase Bank products
4.86
Based on 49,011 reviews, last reviewed 23rd Jul 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026
Ben's avatar
Ben

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net
Read all reviews Write a review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (49011)

Overall excellent customer service quick response an...

5
Overall excellent customer service quick response and customer service is always helpful Reviewed on: 15th February 2024
Pavel Koky's avatar
Pavel Koky

Pays interest on account.

5
Pays interest on account.Very good customer service. Reviewed on: 15th February 2024
Peter Wain's avatar
Peter Wain

Rapid response from real people, great security feat...

5
Rapid response from real people, great security features when they're concerned about a transaction. Great savings rates too. What else can I ask of a bank? Live chat system is great. App is great. Overall really good experience. Reviewed on: 15th February 2024
alex562673's avatar
alex562673

Quality always

5
Never any issues and always very helpful Reviewed on: 15th February 2024
mark r's avatar
mark r

Excellent customer service

5
I have had nothing but excellent customer service from Chase, all the staff I have spoken to have been very friendly, understanding and knowledgeable. Reviewed on: 15th February 2024
Paul L's avatar
Paul L

So simple to use and manage my account and good inte...

5
So simple to use and manage my account and good interest rates paid Reviewed on: 15th February 2024
Njakian's avatar
Njakian

Great app and staff if you have an queries

5
Great app and staff if you have an queries Reviewed on: 15th February 2024
Dave C's avatar
Dave C

Interest Rates and eas of app usage.

5
Very easy to sign up and get going. Best interest rates on savings. Reviewed on: 15th February 2024
Agnelo Ferrao's avatar
Agnelo Ferrao

What’s not to like

5
I have been with Chase for over two years now and have been delighted by their service. Very good customer service if you have a query, good savings rate, Cashback, great app etc Reviewed on: 15th February 2024
Gary Townsend's avatar
Gary Townsend

Easy to use app.

5
Easy to use app. Good interest rates. Debit card purchases cashback (up to a certain limit per month). Reviewed on: 15th February 2024
Wolfgang Suske's avatar
Wolfgang Suske

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