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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48906 reviews)

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4.94

Based on 48,906 reviews, last reviewed 20th Mar 2026

445600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Brilliant, professional service and easy to use app. Brilliant, professional service and easy to use app. Best financial service that I have ever banked with. Reviewed on: 20th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48906)

My favourite bank to use, especially abroad.

My favourite bank to use, especially abroad. Reviewed on: 15th February 2024

Overall banking with Chase has been a good experience.

Overall banking with Chase has been a good experience. The app is easy to use, the cashback they offer on everyday transactions is great and the getting in touch with their customer service was hassle free. Reviewed on: 15th February 2024

Chase is the bank of the future

Chase is the bank of the future. It is so easy to use and I love that you can make as many saving spaces as you want. I can even create different current accounts to spend on different things. Reviewed on: 15th February 2024

Banking made easy

I love the cashback feature and roundup on my account it helps make it feel I've got a little extra at the end of each month! The interest on the accounts is fantastic and the app is so easy to navigate and use and move between your accounts, very happy I decided to try chase Reviewed on: 15th February 2024

Excellent service all round.

Excellent service all round. Whenever a small issue arose, the team would do all they could to resolve. Reviewed on: 15th February 2024

Good service and customer services

Good service and customer services Reviewed on: 15th February 2024

Cash back and interest on account.

Cash back and interest on account. In addition the roll ups give 5%! What’s not to like? I have always found their customer service excellent, fast and efficient, and talking to a real person and not to a chatbot, and customer service is based in this country! Reviewed on: 15th February 2024

Always clear straightforward terms and conditions.

Always clear straightforward terms and conditions. Always feel I can maximise my financial goals through use of the app. Trustworthy. Happy to be banking with Chase. Reviewed on: 15th February 2024

A straightforward and easily accessible account.

A straightforward and easily accessible account. It offers good cashback benefits and is uncomplicated to use. Reviewed on: 15th February 2024

Easy to use & have recommended to family.

Easy to use & have recommended to family. Reviewed on: 15th February 2024

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