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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48941 reviews)

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4.94

Based on 48,941 reviews, last reviewed 27th Mar 2026

448400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy and efficient Easy to use app. Any transactions are carried out efficiently and quickly. Reviewed on: 27th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48941)

Always friendly and helpful.

Always friendly and helpful.never had any problems. Reviewed on: 15th February 2024

Customer service is second to none.

Customer service is second to none. Instant response to queries and problem solved. I have never experienced such good service. Reviewed on: 15th February 2024

A great bank built for modern banking needs!

A great bank built for modern banking needs! I've been with Chase for a few years now and always find the app and the features easy to use and relevant for my day to day banking needs. Reviewed on: 15th February 2024

Excellent app no fuss exactly what you want

Excellent app no fuss exactly what you want Reviewed on: 15th February 2024

Very Very Good Service

Very Very Good Service and everything Reviewed on: 15th February 2024

Great customer service

Great! Used customer service several times and have been super happy with the experience, especially the time for a response and the value received from talking to them. Reviewed on: 15th February 2024

Great access options with interesting oversights.

Great access options with interesting oversights. Interest paid on current account balance is a real benefit as well as having the option to round up into a pot. Reviewed on: 15th February 2024

Chase Current Account Benefits

Chase account has given me greater benefits like 1% cashback and cheap use abroad so great value for money. The app is very easy to use too and Customer Support always helpful Reviewed on: 15th February 2024

Brillant performance

Brillant performance, but still some extra features needed on the App to make it perfect! Reviewed on: 15th February 2024

Great banking experience

Easy to open the account. Great app. Love the rewards system. Reviewed on: 15th February 2024

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