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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Great Phone App

Great phone app, easy to use and understand, pays great interest in multiple ways, I also like the notifications of transactions constantly keeping you up to date. Reviewed on: 15th February 2024

1% cash back on the current account

1% cash back on the current account and a 5% interest on roundionsavings is hard to beat. The few times I had to call support they were very quick and helpful Reviewed on: 15th February 2024

Chase is reliable bank that has a good app where you...

Chase is reliable bank that has a good app where you can manage you current and saving account. Also you can track your cashback earnings. Reviewed on: 15th February 2024

Great app facilities with a competitive interest rate.

Great app facilities with a competitive interest rate. Any issues resolved with minimal fuss by an excellent customer services team. Reviewed on: 15th February 2024

Every time I ask anything they are always willing an...

Every time I ask anything they are always willing and very friendly and helpful Reviewed on: 15th February 2024

Easy to use.

Easy to use. Good customer support Reviewed on: 15th February 2024

Great App easy to use, no problems using when travel...

Great App easy to use, no problems using when travelling overseas. Would use more if the interest rate was higher on savings Reviewed on: 15th February 2024

Always helpful and easy to access

Always helpful and easy to access and use application Reviewed on: 15th February 2024

Love the cash back

Love the cash back and also round up savings. Easy and secure and the app is brilliant Reviewed on: 15th February 2024

Best Banking Company

The app is easy to use and user friendly, the benefits from using the banking company are also one of the best, including the 1% cash back on all purchases and 5% interest with savings! The customer service chat feature is also easy to use and extremely useful. Reviewed on: 15th February 2024

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