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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48946 reviews)

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4.94

Based on 48,946 reviews, last reviewed 30th Mar 2026

448800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48946)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

The Best Current Account. Available.

The Chase current account is the best one available. You get cash back on a lot of your transactions. In addition the roll up account is an easy way to put a little money aside without even trying that hard. Really good account. Reviewed on: 13th February 2026

Banking at it's best.

I’ve been banking with JPMorgan Chase for a while now, and overall, I’ve had a really positive experience. The mobile app is incredibly easy to use. Everything is clearly laid out, and it’s simple to check balances, transfer money, deposit checks, and keep track of spending. I especially like how quickly transactions update, which makes it easy to stay on top of my finances and avoid surprises. Customer service has also been great. Whether I’ve had questions about my account or needed help with a transaction, the representatives have been friendly, professional, and quick to resolve issues. Overall, I’d definitely recommend Chase to anyone looking for a reliable bank with a user-friendly app and strong customer support. Reviewed on: 13th February 2026

Great banking experience.

Great banking experience. Easy to use and understand. Good value for your money. Reviewed on: 13th February 2026

Excellent all round always talk to a human being on...

Excellent all round always talk to a human being on the phone and problem always solved Reviewed on: 13th February 2026

Excellent banking app with easy money transfers.

Excellent banking app with easy money transfers. Excellent interest rates Reviewed on: 13th February 2026

Very smooth, easy to use, good rewards

Very smooth, easy to use, good rewards Reviewed on: 13th February 2026

Always ready for you and excellent rates

Always ready for you and excellent rates Reviewed on: 13th February 2026

Chase bank is flexible and easy to use with options...

Chase bank is flexible and easy to use with options to open many different savings accounts and there customer service is also very reliable and prompt in all enquiries Reviewed on: 13th February 2026

Fabulous bank.

Fabulous bank. Easy to contact, understand any issues and sort out and help very quickly. Reviewed on: 13th February 2026

Really great bank, the app is fantastic, works perfe...

Really great bank, the app is fantastic, works perfectly and never have any issues with it Reviewed on: 13th February 2026

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