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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Very satisfied, easy an fast to use, all functionali...

Very satisfied, easy an fast to use, all functionalities you need Reviewed on: 13th February 2026

Excellent.

Excellent. Easy management on line. Always keep one informed. Reviewed on: 13th February 2026

I have used chase for years now

I have used chase for years now and I’ve recently moved my wages over to be paid into the account it’s so simple to use and I love using it abroad Reviewed on: 13th February 2026

Outstanding customer service.

Outstanding customer service. Competitive offers and incentives. Reviewed on: 13th February 2026

Excellent app

Easy to use app, Just let's me exit when finished! Good offers, excellent customer service. Reviewed on: 13th February 2026

Never any issue - works as it should

Never any issue - works as it should Reviewed on: 13th February 2026

A great package with a great app!

A great package with a great app! Reviewed on: 13th February 2026

Always helpful and timely.

Always helpful and timely. Polite and intelligent. Reviewed on: 13th February 2026

Excellent service &app Recommend

Excellent service & app would recommend. Always available on messenger and telephone, with no long waiting times and I can understand clearly what they are communicating Reviewed on: 13th February 2026

Excellent banking experience , highly recommended

I’ve been using Chase for my current account and I’m very satisfied with their service. The app is easy to use, payments are fast, and everything works smoothly. I also appreciate the cashback and the clear communication. So far, I’ve had no issues at all and the overall experience has been excellent. I would definitely recommend Chase to others. Reviewed on: 13th February 2026

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