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Chase Bank: Current account reviews

4.94
Based on 48,945 reviews, last reviewed 29th Mar 2026
448700% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

Easy and trustworthy banking Easy to use app, cash back on supermarket purchases, accessible customer service team. Reviewed on: 29th March 2026
Jo Ewen's avatar
Jo Ewen

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48945)

Definitely worth a try!

5
Very responsive to queries and easy to use Reviewed on: 13th February 2026

Slick mobile app, no fuss just solid banking services

5
Slick mobile app, no fuss just solid banking services Reviewed on: 13th February 2026

Great bank, they have supported through difficult si...

5
Great bank, they have supported through difficult situations with sound advice and customer service. I would recommend them in an instant Reviewed on: 13th February 2026

Chase if the place for you.

5
Chase accounts and savings are so easy to use to save and make payments. I wished I had moved to them earlier. All my family now have accounts with them. Reviewed on: 13th February 2026

Chase: Great, but could be better.

5
Chase is such a great bank. It’s a great app to do some saving and spending, plus it’s on Apple Pay. Two things I would like to see more of in Chase. 1: Bring back cashback for all purchases and a bigger limit. Plus, when you’re logging in to a new phone, don’t ask for ID. Reviewed on: 13th February 2026

I've had absolutely no problems with chase Bank.

5
I've had absolutely no problems with chase Bank. Would highly recommend them Reviewed on: 13th February 2026

Easy to use, prompt notifications, interest.

5
Easy to use, prompt notifications, interest. Reviewed on: 13th February 2026

Thorough, excellent customer service, makes the cust...

5
Thorough, excellent customer service, makes the customer feel protected Reviewed on: 13th February 2026

Chase's cash back rewards related to the current acc...

5
Chase's cash back rewards related to the current account make it very competitive. It's also very save and convenient. Reviewed on: 13th February 2026

Been so helpful ever since I joined

5
Been so helpful ever since I joined, had a couple of fraud “scares” hit all sorted with the support of customer service Reviewed on: 13th February 2026

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