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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Excellent service &app Recommend

Excellent service & app would recommend. Always available on messenger and telephone, with no long waiting times and I can understand clearly what they are communicating Reviewed on: 13th February 2026

Excellent banking experience , highly recommended

I’ve been using Chase for my current account and I’m very satisfied with their service. The app is easy to use, payments are fast, and everything works smoothly. I also appreciate the cashback and the clear communication. So far, I’ve had no issues at all and the overall experience has been excellent. I would definitely recommend Chase to others. Reviewed on: 13th February 2026

The account was easy to set up and works well for me.

The account was easy to set up and works with my Chase savings account. The features available with the account are better than many high street accounts and I have found the support services to be excellent. Reviewed on: 13th February 2026

Really user friendly app.

Really user friendly app. with transactions showing promptly as well as useful cashback on some retailers. Reviewed on: 13th February 2026

It’s the easiest banking app to get on with , you kn...

It’s the easiest banking app to get on with , you know where you are with your money . If you spend and save you get good returns Reviewed on: 13th February 2026

Cashback not as good as it was initially

Cashback not as good as it was initially Reviewed on: 13th February 2026

Fab Product

Great experience from opening to everyday support. Reviewed on: 13th February 2026

BEST BANK EVER!!

Love Chase Banks round-up & cashback features. Good savings rates & no charges for using the cards abroad. Reviewed on: 13th February 2026

Easy to use.

Easy to use. Brilliant abroad. Love round up too Reviewed on: 13th February 2026

The best bank I ever deal with,simply the best

The best bank I ever deal with,simply the best Reviewed on: 13th February 2026

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