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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Best bank for everyday banking

Small features like 1% cashback, round-up savings etc. Reviewed on: 9th April 2023

Very good ebanking

Nice and easy banking with the app. Good interest rates. Reviewed on: 9th April 2023

Useable bank account

Great flexibility and easy to use app Reviewed on: 9th April 2023

Easy simple and safe

No details on card helps prevent fraud. Brilliant and easy to use app. Easy to get services and set up multiple accounts. Easy to move money. Cash back and good interest rates on savings. Reviewed on: 9th April 2023

Best banking experience

This has been by far the mist pleasurable and ease of use if any bank and card in the uk I have yet had Reviewed on: 9th April 2023

Amazing company amazing perks amazing all round

Great quick customer service easy access. Excellent perks like the round up the cashback. Although little more percentage on the savings would be great but I'm not really familiar with the rules on that side of things as of yet The cashback would be amazing if there was a rewards scheme to earn more percentage of cashback by doing tasks or spending so much in so much time or saving so much etc... Great bank tho. Made me comfortable about banking and in control Thanks Tasha x Reviewed on: 9th April 2023

Very helpful rewarding and INTERESTING

Always there for you, helpful knowledgeable. User friendly APP. FAULTLESS SERVICE. Reviewed on: 8th April 2023

Chase is crap

Stay well away put the account on hold so there is no access to accounts. Bloke card without telling you when you try and use it in a shop. Customer service is awful no help with no answers. Reviewed on: 8th April 2023

Seamless simplicity

Everything is so straight forward. Any payment made is texted to you very quickly. Very useful to use abroad with no charge and no worries. Reviewed on: 8th April 2023

My vote

I find chase the best bank for value Reviewed on: 8th April 2023

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