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Chase Bank: Current account reviews

4.94
Based on 48,948 reviews, last reviewed 31st Mar 2026
449000% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Great current account! Great current account! Reasonable cash-back like the round-up as a way of saving and an easy connection to savings account. Like the debit card espec... Read more Reviewed on: 31st March 2026
Robin 's avatar
Robin

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48948)

Love my Chase account!

5
App is excellent and easy to understand. People answer the telephone quickly to deal with any problems or enquiries. 1% back on all debit card spending, even abroad! Good rate of interest on the savings account. Reviewed on: 6th April 2023

Great bank and app

5
The banking app is very easy to use and supports a great current account offering a good rate of interest, cashback on spending, round up account with interest and free use abroad. Reviewed on: 6th April 2023

Brilliant !

5
I just love this Bank ,its so smooth to use and straightforward. You can also call 24/7 Reviewed on: 6th April 2023

Really good banking app

5
Chase's banking app is really easy to use, you can open accounts easily. It's 1% cashback on purchases is really nice. Opening the account was very easy. I would highly recommend it to anybody else. Reviewed on: 6th April 2023

Pathetic

1
I was on holiday when they blocked my account for no reason, leaving me penniless and embarrassed beyond belief. Would not recommend. Destroyed my life for weeks Reviewed on: 6th April 2023

Excellent interest rates.

5
It was easy to transfer from a well known high street bank to chase. Would have helped is direct debits transfers were automatic but the rewards are worth the extra time spend changing these. A reward account with interest, no overdraft which made me budget better and other promotion make Chase ideal for me. Simple to use app and constant communication about your usage helps kero my finances on track. Great interest interest rates on all accounts. Reviewed on: 6th April 2023

Great Service

5
Chase have been easy to deal with from the start! Great service with good interest rates. I also like the forward thinking for round ups and hints on how to save! Overall really happy with Chase! Reviewed on: 6th April 2023

Fantastic, easy to use service

5
Really great interface. Use Chase for all my daily transactions and savings. Great link with Nutmeg too. Reviewed on: 6th April 2023

Excellent customer service

5
Easy to use app, excellent exchange rate Reviewed on: 6th April 2023

Grest bank with a great service

5
I have banked with chase nearly one year. They are highly professional with a great customer service Reviewed on: 6th April 2023

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