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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39088 reviews)

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4.95

Based on 39,088 reviews, last reviewed 6th Feb 2025

8253% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Always get an answer to any problems Always get an answer to any problems Reviewed on: 6th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current Account reviews (39088)

Great service, savings rates plus Cashback

Good to see a bank which is Customer focused offering great service, Cashback and good savings rates. A nice change compared to the profit focused major UK banks. Reviewed on: 16th March 2023

Decent app lo plus cashback

Easy to use app and they've extended the cashback for existing customers Reviewed on: 16th March 2023

Great service

Anytime customer services contacted there is a very quick, polite, and efficient response unlike others in the same sector. Reviewed on: 16th March 2023

Great easy account

Great easy to use account, all digital, great offers and access to savings offers with great rates, just need an overdraft just in case as I use it as a secondary account Reviewed on: 16th March 2023

No problems with Chase

All seems fine, although I haven't yet got the app set up on my shiny new smartphone and use a Ipad which isn't the greatest. Reviewed on: 16th March 2023

Best Services ever

The chase team are so helpfull with a quick response at anytime Reviewed on: 16th March 2023

Simple, easy and rewarding

I couldn’t be happier with my Chase account. It was simple to set up, is so easy to use and gives amongst the best rewards and interest. Reviewed on: 16th March 2023

Good experience

Easy to use, transferring cash, rounding up - although I k is this is stopping soon - no fees using abroad good rates of interest (savings) a good all rounder. Thanks Chase. Reviewed on: 16th March 2023

Slick, attractive rates and next generation banking for the digital age

Thank goodness Chase came along. Reliable, second to none app, easy customer service and great interest rate. Thanks Chase Reviewed on: 16th March 2023

Excellent all round

Easy to set up (a few minutes), great app, very clear user interface. Notifications/alerts instantaneous. Simple to set up different accounts for different budgets. Transfer to savings account at v generous 3% interest rate. Prompt and efficient support from their online support when needed. Reviewed on: 16th March 2023

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