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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Best digital bank in UK

I found the Chase account easy to set up and use and it provides excellent rewards and very attractive savings rates with an excellent call center. Reviewed on: 6th April 2023

Best Bank

So easy to use. Plenty of updates. Quick to raise interest rates. Information easy to get. Reviewed on: 6th April 2023

Stress Free Banking

Everything about chase from the initial sign up to using the account is so easy and with help at hand at all times there is nothing to worry about Reviewed on: 6th April 2023

Poor fraud protection

Unlike most mainstream UK banks, Chase Bank is not signed up to the Authorised Push Payment Scam Code. We were the victim of an elaborate authorised push payment scam and lost over £7000. Chase refused to reimburse, dismissing our complaint almost immediately. I understand that had our situation occurred with a bank that is signed up with this Code, we would have been reimbursed. Reviewed on: 6th April 2023

Have never looked back to my old bank since moving to chase

I moved to chase last year and have never looked back. I love that I can have multiple accounts, only one card and spend from any account at any time. Reviewed on: 6th April 2023

Great newcomer account

The Chase current account is a great newcomer account. The 1% cashback on everyday Debit card spending is a great perk and seeing the cashback added so quickly is fantastic. Extension of the offer beyond the initial 12-month period was also very welcome. The account is easy to manage through the app, which has other useful features not seen in other banking apps such as grouping payees by account holder when one person has multiple accounts, and not tying payment references to payees. A great account, one which I have recommended to friends and family whom also enjoy the account. Reviewed on: 6th April 2023

I like the simplicity

I like the concept of simplicity of the app and the stability of the bank itself which makes me confident to use it as main current account Reviewed on: 6th April 2023

Very effective and efficient

A leader in paying interest on savings accounts without penalties on withdrawals Reviewed on: 6th April 2023

Chase Bank excellence

We have savings and current account with Chase Bank . Their interest rates are good, bonus 1% on all spending in current accounts. Easy to manage and great online app. Reviewed on: 6th April 2023

Fantastic

Absolutely fantastic service, account and savings. So glad I chose CHASE.. Reviewed on: 6th April 2023

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