Write a review

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48945 reviews)

View other Chase Bank products

4.94

Based on 48,945 reviews, last reviewed 29th Mar 2026

448700% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy and trustworthy banking Easy to use app, cash back on supermarket purchases, accessible customer service team. Reviewed on: 29th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48945)

Review of the Chase Bank, Current account:

cash back was good but now has changed

cash back was good but now has changed Reviewed on: 15th February 2024

A very straight forward mobile app that covers every...

A very straight forward mobile app that covers everything you need and want. Reviewed on: 13th February 2026

Great app works every time no glitches, easy to cont...

Great app works every time no glitches, easy to contact. Love it Reviewed on: 13th February 2026

Good Customer Service

Impressed with customer service When I was scammed it was dealt with quickly and professional. I have hearing difficulties and sometimes struggle on the phone but the people I spoke to we clear and explained things well. Reviewed on: 13th February 2026

They have been the best bank I have ever banked with...

They have been the best bank I have ever banked with, When you do have a problem you are spoken to by someone who's first language is English. Reviewed on: 13th February 2026

Chase was recommended by a colleague and have not di...

Chase was recommended by a colleague and have not disappointed, the APP is excellent, easy to access, easy to understand and keeps me informed, updates on balance, updates on security Reviewed on: 13th February 2026

Easy to navigate between accounts and good rates of...

Easy to navigate between accounts and good rates of interest. Reviewed on: 13th February 2026

Great experience, customer service

Great experience, customer service Reviewed on: 13th February 2026

Even whilst abroad in Japan, the customer service wa...

Even whilst abroad in Japan, the customer service was quick and enabled me to make a purchase following a fraud flag. I feared my card would be blocked but Chase resolved it ASAP so I could enjoy my travels. Reviewed on: 13th February 2026

I love my Chase account

Chase is an excellent bank and extremely easy to use. I have recommended Chase to my friend and she now has a Chase current account and she also loves her Chase account like I do. I loved using my Chase account in New York, so so easy. Reviewed on: 13th February 2026

Best bank I have been with never have I one had a pr...

Best bank I have been with never have I one had a problem I been with two three banks before and there is always an issue but never had a issue Reviewed on: 13th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Freedom Current Account
from Danske Bank UK 4.50 from 2 reviews
Student Current Account
from TSB 4.19 from 6 reviews
Student Current Account
from RBS 3.97 from 13 reviews

Want to see more from Chase Bank?

Chase Protect
from Chase Bank 4.98 from 47 reviews
Credit card
from Chase Bank 4.95 from 376 reviews
Savings
from Chase Bank 4.94 from 22998 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub