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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Glad I moved over

Glad I moved over from a traditional bank. I find the app simple to use and the money I've earned over my old bank means it just makes sense to move. Reviewed on: 5th April 2023

Easy applications and good app

It’s very quickly to get through the application Reviewed on: 5th April 2023

Wonderful cash back incentive

Brilliant cash back from every £1 spent- also rewards from recommending a friend. Reviewed on: 5th April 2023

Great Bank

Easy to set up, easy to use. Customer service is excellent. All in all, a great bank. Reviewed on: 5th April 2023

Their reward is the best

I joined Chase because it offers the best reward in the market. My daily expenses are all entitled for the reward. Reviewed on: 5th April 2023

Fantastic concept, well executed

Everything happens through the app. You are totally in control. Introductory cashback offer is great, and savings rates are competitive too. A couple of (minor) downsides: App can be a bit slow to download updated data and card not accepted at all mastercard outlets - don't know why. Reviewed on: 5th April 2023

Great UI and ease of use

The benefits of using Chase outweigh other banks and so far I have had no issues or complications using Chase in the UK Reviewed on: 5th April 2023

Great App Bank

I love the fact that the app is so easy to follow and see what my outgoings are. I also love the % offered in terms of interest in round ups and savings accounts! It would be even better if I could choose the month I would like my budget to go over as I budget each month from when I get paid (21st) rather than the 1st of each month! Otherwise it’s great and love having it as my spending account and prefer it to Monzo! Reviewed on: 5th April 2023

Best banking experience

This is best bank that I have been with since my time in UK, about 5 years now. Wish I knew about this bank earlier and switched sooner. Seamless experience from opening account, using app, customer service over chat. First time experience of an app allowing screenshot, able to copy account details. To top this all, i get 1% cash bank and 5% on round ups. Great saving account with best interest rate. I can't fault one thing about Chase. Reviewed on: 5th April 2023

The others do chase Chase.

Good rates and I don’t think any charges. A bank that you feel secure with. No details on cards. What a great concept. Reviewed on: 5th April 2023

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