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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48946 reviews)

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4.94

Based on 48,946 reviews, last reviewed 30th Mar 2026

448800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48946)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

Way to go...Choose Chase

Over been with Chase since the aut, it was so easy to switch banks, the app is intuitive, moving money, couldn't be easier. I have recommended the bdvk to my family and friends, it's just brilliant Reviewed on: 13th February 2026

enjoying the refer a friend program

Fantastic, got some cash back from referring a friend Reviewed on: 13th February 2026

Always helpful when I have a query.

Always helpful when I have a query. Good rates abroad and no interest fee. Reviewed on: 13th February 2026

Easy to access on all transactions.

Easy to access on all transactions. Reviewed on: 13th February 2026

Chase has a great app

Chase has a great app. Very helpful with the spending breakdown. And the 1% cashback and interest on roundups is a great bonus. Reviewed on: 13th February 2026

Excellent service

Excellent overall service both with the app and customer service helpline Reviewed on: 13th February 2026

On top of account security

Had a couple of small unrecognized transactions from my account, contacted chase and new card details and refund given instantly. Made my day not having to worry Reviewed on: 13th February 2026

Chase have been a clear and reliable service provider.

Chase have been a clear and reliable service provider. If I have ever needed any support they have been right there. I would recommend them to anyone. Reviewed on: 13th February 2026

I love how easy it is to create saving pots and reac...

I love how easy it is to create saving pots and reach financial goals Reviewed on: 13th February 2026

Excellent all-round Current Account

Excellent all-round Current Account - great app, easy to use & navigate, best of all you can set up additional accounts for a specific purchase or purpose. Reviewed on: 13th February 2026

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