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Chase Bank: Current account reviews

4.94
Based on 48,950 reviews, last reviewed 2nd Apr 2026
449200% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026
Rita's avatar
Rita

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48950)

Excellent Banking service

5
I have no trouble at all with the Banking both with current account and savings. It is the easiest app to use for general Banking and I look forward to being able to have my Pension and outgoings used on this account. Reviewed on: 5th April 2023

Awesome outstanding bank

5
First class service great interface easy app online banking is a dream. Fast effective customer service and the best interest rate on savings out there In Uk Reviewed on: 5th April 2023

Excellent Throughout

5
I have only just joined Chase after a lifetime with First Direct....and, all I can say is, they have been excellent Excellent service, easy to use Ap and saving money when I spend it.....EXCELLENT Reviewed on: 5th April 2023

The best bank to be with. Never let down

5
Amazing the best bank to be with they never let you down Reviewed on: 5th April 2023

Very efficient on line bank!

5
I like the ease of which I can do my day to day transactions., organise savings and free foreign currency transactions! Reviewed on: 5th April 2023

Excellent Banking Service

5
So easy to set up. Rounding up is fab and Tewards are great too! Reviewed on: 5th April 2023

Clarity

5
App simple to use, provides good clarity and easy to view spending and analysis. Feel in good hands. Reviewed on: 5th April 2023

No fuss

5
Just what I need with no fuss. Always there to help. Reviewed on: 5th April 2023

Best interest for a bank with instant access

5
Since I been with the bank it as been seamless it does what all banks do but with better interest. 10-10 Reviewed on: 5th April 2023

Fantastic Customer Care

5
I've never experienced a mote friendly service when an issue arises..Ive had 2 issues resolved within a matter of minutes which alone took me by surprise. I've advised my family to sign up to Chase as I've been shown nothing but an excellent service at all times.. Reviewed on: 5th April 2023

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