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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Amazing service

Chase is simply the best bank I have ever dealt with. Their support is incredibly efficient and their app is so well designed and a pleasure to use. My review is based on experience with eight different banks. Reviewed on: 5th April 2023

Modern and Fresh

Chase is an excellent bank, numberless card is useful and the app is excellent. The reward scheme for the first year is excellent and I hope that does continue as it means I use the card / bank much more than I would have done otherwise. The staff are friendly and reliable and to date I have had no issues with this service. Reviewed on: 5th April 2023

Terrible customer service

Terrible bank and poor customer service Reviewed on: 5th April 2023

Great products, great communication

Super easy to use, great products, great communication and service. Reviewed on: 5th April 2023

Great service

World wide use without charges also good mobile app Reviewed on: 5th April 2023

Very easy

Simple, easy to use and great benefits Reviewed on: 5th April 2023

Easy banking

Just a straight forward bank simple app to use Reviewed on: 5th April 2023

Very happy

Great current account. Love the zero fees for overseas transactions and the cashback on purchases. Highly recommended. Reviewed on: 5th April 2023

1st class service

Great newcomer with an excellent app. Easy, friendly and refreshing! Reviewed on: 5th April 2023

Excellent bank

Very easy to use and very practical, Reviewed on: 5th April 2023

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