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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Cashback is a nice little boost each month

Love the 5% savings round up account, so if you spend £8.10, 90p goes into round up savings. Like ease of applying for account and simple good looking app. Reviewed on: 30th March 2023

An everyday bank

Whether at home or abroad this is my spending bank of choice. Great exchange rates, no fees and no need for cash. With a great customer service team to boot. Reviewed on: 30th March 2023

Simple

I use this as a current account for shopping etc. cash back and a great savings space. Reviewed on: 30th March 2023

Fantastic product

Safe and secure banking with superb easy to use app and top class customer support 24/7. Reviewed on: 30th March 2023

Easy and useful

Great user experience + good saving account rates + cashback Reviewed on: 30th March 2023

1% cashback on pretty much everything

Originally offered £20 each for recommending new customers, which was great. Really simple and easy to use. The 1% back on most purchases is the reason I use it as my main account. The linked saver account is also one of the best instant access available. Reviewed on: 30th March 2023

Great simple to use bank

Chase have a great, simple to use and helpful app, great customer service and if you need a replacement card, it’ll be at your door in only a couple days. Reviewed on: 30th March 2023

Great online banking

My application for a new account was processed in 2 days and the experience of using the services have been great! Only downside would be that one of my monthly recurring payment gets blocked as the amount is big(rent) and I have to call the support team to release the payment. Otherwise, its a superb app and service. Reviewed on: 30th March 2023

Chase Current Account

So easy to use ! Rewards, Round-ups and a great savings account too. Great app, what’s not to like ! Keep up the good work Chase Bank ! Reviewed on: 30th March 2023

Best current account I ever had

Great offers, quick transactions, great and efficient service, honestly the best current account I’ve ever had. Just wish it was more recognised and part of open banking Reviewed on: 30th March 2023

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