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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Best bank in the world!

Best bank in the world!!! Won’t find a better one anywhere else. Reviewed on: 13th February 2026

Excellent app fantastic customer service

Excellent app fantastic customer service Reviewed on: 13th February 2026

straight forward and good

Just easy to deal with and simple to bank Reviewed on: 13th February 2026

Easy to open a current account and easy to manage on...

Easy to open a current account and easy to manage online. Reviewed on: 13th February 2026

Never had a problem, good service

Never had a problem, good service Reviewed on: 13th February 2026

I couldn’t remember my passcode and Face ID wouldn’t...

I couldn’t remember my passcode and Face ID wouldn’t work as I had changed hair colour ( I think that’s why ) the lady I spoke to got it all sorted really quickly and was so friendly- took all my stress away. Reviewed on: 13th February 2026

Chasetastic

Great app fantastic if you need to call nothing is ever a bother Reviewed on: 13th February 2026

Easy-access savings accounts (flexible)

Easy-access savings accounts (flexible) Reviewed on: 13th February 2026

I always recommended Chase

Chase has been great, from cash back on purchases I make to the overall quality of service for the current Account and savings account I use. I really couldn’t fault it and in fact recommend them to friends and family Reviewed on: 13th February 2026

Top bank

Great app, good all round products and service. Reviewed on: 13th February 2026

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