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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Chase has a great app

Chase has a great app. Very helpful with the spending breakdown. And the 1% cashback and interest on roundups is a great bonus. Reviewed on: 13th February 2026

Excellent service

Excellent overall service both with the app and customer service helpline Reviewed on: 13th February 2026

On top of account security

Had a couple of small unrecognized transactions from my account, contacted chase and new card details and refund given instantly. Made my day not having to worry Reviewed on: 13th February 2026

Chase have been a clear and reliable service provider.

Chase have been a clear and reliable service provider. If I have ever needed any support they have been right there. I would recommend them to anyone. Reviewed on: 13th February 2026

I love how easy it is to create saving pots and reac...

I love how easy it is to create saving pots and reach financial goals Reviewed on: 13th February 2026

Excellent all-round Current Account

Excellent all-round Current Account - great app, easy to use & navigate, best of all you can set up additional accounts for a specific purchase or purpose. Reviewed on: 13th February 2026

Chase is been a really good bank.

Chase is been a really good bank. Good benefits, such as cash back and investment opportunities. Also I've always had a good experience with customers service Reviewed on: 13th February 2026

Customer service is excellent.

Customer service is excellent. You speak with a human and don't have to go through an answering system. They deal with any queries efficiently and then message to confirm what has been done. Reviewed on: 13th February 2026

Excellent bank

Excellent customer service and great online bank to use and manage money Reviewed on: 13th February 2026

Satisfied customers

Have had no problems with our accounts since we joined Chase Reviewed on: 13th February 2026

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