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Chase Bank: Current account reviews

4.94
Based on 48,946 reviews, last reviewed 30th Mar 2026
448800% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026
Emily's avatar
Emily

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48946)

Always found they are willing to help and solve any...

5
Always found they are willing to help and solve any problems quickly Reviewed on: 13th February 2026

Amazing account account, so simple to navigate

5
Amazing account account, so simple to navigate Reviewed on: 13th February 2026

Experience has been fantastic , rewards are a step a...

5
Experience has been fantastic , rewards are a step away using the bank Reviewed on: 13th February 2026

Easy to use world wide.

5
Easy to use world wide. Great exchange rates. Excellent card for everyday use Reviewed on: 13th February 2026

Chase is very user friendly , sending money , moving...

4
Chase is very user friendly , sending money , moving money , saving , each aspect is simple to navigate yet professional Reviewed on: 13th February 2026

BANKING DETAILS

5
INSTANT DETAILS MONEY IN - MONEY OUT Reviewed on: 13th February 2026

Good cashback

5
Good cashback. Always reliable. Never had a problem so can't commit on customer service. Reviewed on: 13th February 2026

Really good app and service

5
Really fast transactions which display on phone immediately after using card. App is easy to use and when card was stolen really quick to get replacement! Reviewed on: 13th February 2026

Excellent app.

5
Excellent app. Very easy to use. Good cashback for groceries and petrol/travel paying a very good interest rate. Reviewed on: 13th February 2026

Their chat is responsive and always helpful no matte...

5
Their chat is responsive and always helpful no matter what the time Reviewed on: 13th February 2026

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