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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Easy to set up and great benefits for a day to current account.

I cannot recommend Chase enough as a current account. With its cash back benefits and the ease to set up. The app easy to navigate and you can move money between your accounts with easy clicks. The plain bank card is a comfort if you were to lose it and someone tried to use the card. 10 out of 10 and no complaints. Reviewed on: 21st March 2023

Great Bank!

I’ve loved chase, easy to use at home and abroad. No charges and great savings scheme. Rewards are also fantastic and really encourage you to spend with them and keep your money in the bank. Reviewed on: 21st March 2023

excellent bank

I trust this bank since its application is easy to use, you can see your expenses detailed with its date and time and place when using the card, I recommend it to everyone that you want to use this bank Reviewed on: 21st March 2023

An excellent bank

I am a mature bank account holder and not experienced or technically savvy for mobile apps but this is a keeper ! easy to use and competitive rates ..a joy to work with Reviewed on: 21st March 2023

Very quickly became my main account

Super simple to use and the cash back is great Reviewed on: 21st March 2023

Good cashback scheme!

This account was easy to set-up. It has been seamless to use and the 1% cashback is very helpful - so glad it's continuing. Reviewed on: 21st March 2023

Easy

Easy to navigate easy to contact friendly knowledgeable agents just like no hassle Reviewed on: 21st March 2023

Brilliant bank

I've earnt more in interest from Chase in less than a year then I did with Nat West in 20 years. Maybe an exaggeration, but that's what it feels like! Reviewed on: 21st March 2023

Helpful staff

I had concerns over a possible scam. I telephoned Chase was immediately answered by a person and not a recording. The staff could not have been more helpful. Any matters they talk you through things, are thorough and explain matters in a way I can understand. Can’t recommend them enough. Reviewed on: 21st March 2023

was m

Excellent!! Chase are very happy great online support nothing they cant help with an most of the time it was me anyways Reviewed on: 21st March 2023

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