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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Best current account

I opened a Chase account because I was trying to manage my finances myself. Chase made it easy to open the account by simply downloading the app and following the instructions. The app is very user friendly and you can have multiple spending accounts which is important for me. One big bonus for me is when I am purchasing online and need to authorise the payment. I get a notification from Chase tap on that to open the app, it automatically opens the authorisation screen, and I can change which spending account the money goes from. Reviewed on: 21st March 2023

Online Banking

Chase online banking is extremely efficient, the App gives excellent control and information at a glance. Spending information “ pop ups “ are extremely useful. Reviewed on: 21st March 2023

A tip top online bank!

Perfect online institution! Great features on the app and always growing! The onboarding process was very smooth and easy. Plus the only bank to go viral!! Reviewed on: 21st March 2023

Best online bank

Chase is the best online bank in the UK market. The 3% interest on savings and 1% cashback on the eligible transactions makes this app stand out amongst other competitors. Reviewed on: 21st March 2023

Brilliant bank and brilliant app

I’ve moved all my savings from HSBC & Lloyds banks as I was received less than 1% interest which was shocking as I’m now receiving a much higher rate with Chase which I’m delighted about. The account is great as well as the round up & cash back Reviewed on: 21st March 2023

Competitive rates AND ease of use.

Above average rates of interest on their Savings account; attractive spending rewards on their current account and an app, so simple that I no longer rely on my wife to do all the family banking. :) Reviewed on: 21st March 2023

Great App

Really easy to use app - giving all the information I need Reviewed on: 21st March 2023

Easy to Use

Simple, straightforward & rewarding. Reviewed on: 21st March 2023

Easy to use and get rewarded

The current account was opened to get the savings account interest which was the highest being paid at that time. I quickly became a fan of the current account mobile app as it is so easy to check the balance and transfer funds between accounts with instant action. The cash back rewards are also a great feature. Has constantly been a good service. Reviewed on: 21st March 2023

Excellent bank and app

The bank is excellent with really good interest rates and easy usability. No other bank compares to this one. I would definitely recommend this to everyone who banks. Reviewed on: 21st March 2023

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