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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

The best bank I’ve used in the last 40 years

The best bank I’ve used in the last 40 years Reviewed on: 13th February 2026

Downloaded App after opening a savings account which...

Downloaded App after opening a savings account which offered an enhanced rate of interest for first year; process was very smooth with no annoying loops or glitches - nice and straightforward. Reviewed on: 13th February 2026

Great customer service and current accounts

Always respond right on time when I’m in need of assistance, had it for 3 years now, not one issue, love their round up feature as well! And love that I can name my current accounts and easily set up new ones. Reviewed on: 13th February 2026

I like the fact of all transaction showing up immedi...

I like the fact of all transaction showing up immediately Reviewed on: 13th February 2026

Great service and rewards, card doesn’t have any det...

Great service and rewards, card doesn’t have any details so thief’s can’t scam you Reviewed on: 13th February 2026

Excellent service.

Excellent service. Really like the cashback options with the purchase Reviewed on: 13th February 2026

Easy to use and transfer money between accounts.

Easy to use and transfer money between accounts. There are good interest rates and cashback opportunities for essential purchases such as groceries and transport. Reviewed on: 13th February 2026

Great interest rates and the cashback really adds up

Great interest rates and the cashback really adds up Reviewed on: 13th February 2026

Great app, easy to use.

Great app, easy to use. Good product offerings. Like cash back on current account Reviewed on: 13th February 2026

Love the 1% cash back.

Love the 1% cash back. Always kept informed of changes. Reviewed on: 13th February 2026

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