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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Easy!

Love everything about this bank. Professional yet approachable Communication is simple but accurate. App is incredibly easy to use. Recently needed to contact Chase from abroad. Call answered within a few rings. Able to speak to a human immediately and problem resolved within a few minutes. 5starz all the way Reviewed on: 19th March 2023

Easy to innovative

Easy to use Great customer service Reviewed on: 19th March 2023

Excellent

Verification processes make it feel extra secure. Interest rates good. Just an excellent app/service. Reviewed on: 19th March 2023

Using since the beginning

I have used the Chase current account almost since it launched. It is easy to use, the app is brilliant and have used in various countries with no issues ever. Reviewed on: 19th March 2023

Special features

Love the round up feature & cashback. Good interest rate on savings. Great for ease of spending when travelling abroad Reviewed on: 19th March 2023

very easy banking!

It is refreshing to find a bank account that is so easy to open and operate. The App is great and works well, easy to do anything. Add a savings account, it’s easy! They pay interest too at a decent rate and their customer service is quick and efficient. They do cashback, round-up and other rewards. A very welcome change from other banks. Reviewed on: 19th March 2023

Most user-friendly app

Very user-friendly & easy to access bank app. Most generous cash back and saver rates Reviewed on: 19th March 2023

Fantastic banking

Great bank, amazing benefits too. Reviewed on: 19th March 2023

Chase bank is one if the best

Chase bank is really reaal bank u can trust Reviewed on: 19th March 2023

Great service without the jargon

It’s the simple things that count - clear, concise communication (no jargon or BS), easy to navigate app,, reliable and current provider, great ‘round up’ saver option. It’s been a real pleasure to use & a breath of fresh air from the traditional old banking beasts. Reviewed on: 19th March 2023

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