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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

A caring bank

The app takes a bit of getting used to but the care and attention that I received when my card had been cloned was fantastic. New card details with superb customer calls to support me with amounts of money disappearing before my eyes. They blocked the card and refunded the stolen amounts. Really I cannot recommend them enough. Reviewed on: 19th March 2023

Great bank! Very friendly to use

The cash back scheme has great value. The round up part is very ideally. The saving account is absolutely great. The app is very user friendly. Reviewed on: 19th March 2023

Easy!

Love everything about this bank. Professional yet approachable Communication is simple but accurate. App is incredibly easy to use. Recently needed to contact Chase from abroad. Call answered within a few rings. Able to speak to a human immediately and problem resolved within a few minutes. 5starz all the way Reviewed on: 19th March 2023

Easy to innovative

Easy to use Great customer service Reviewed on: 19th March 2023

Excellent

Verification processes make it feel extra secure. Interest rates good. Just an excellent app/service. Reviewed on: 19th March 2023

Using since the beginning

I have used the Chase current account almost since it launched. It is easy to use, the app is brilliant and have used in various countries with no issues ever. Reviewed on: 19th March 2023

Special features

Love the round up feature & cashback. Good interest rate on savings. Great for ease of spending when travelling abroad Reviewed on: 19th March 2023

very easy banking!

It is refreshing to find a bank account that is so easy to open and operate. The App is great and works well, easy to do anything. Add a savings account, it’s easy! They pay interest too at a decent rate and their customer service is quick and efficient. They do cashback, round-up and other rewards. A very welcome change from other banks. Reviewed on: 19th March 2023

Most user-friendly app

Very user-friendly & easy to access bank app. Most generous cash back and saver rates Reviewed on: 19th March 2023

Fantastic banking

Great bank, amazing benefits too. Reviewed on: 19th March 2023

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