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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

App excellence

Simply the best banking app around Reviewed on: 19th March 2023

Fabulous

Easy, transparent way to bank with added benefit of cashback instant round ups and transfers to savings Reviewed on: 19th March 2023

Its worth changing

Easy to set up, secure app, cash back is great. Reviewed on: 19th March 2023

Everyday banking made easy

Rewards on everyday spending, round ups, great saving rates and generally making life easy! Reviewed on: 19th March 2023

Simply amazing !

Love using the app to manage my current account! It’s so easy to get started and manage my account. Reviewed on: 19th March 2023

Overall really pleased

Great bank. Excellent customer service competitive interest rates Reviewed on: 19th March 2023

Innovative Bank

It was refreshing a year ago to find the new Chase Bank, offering cash back and a reward account which were easy to set up and maintain. They've remained up to date as interest rates rose, passing the benefits to their customers. Using the app is easy and fun. Reviewed on: 19th March 2023

The best bank

Great bank. Great customer service. Actual people. No robots. Cash back offers perfect. Reviewed on: 19th March 2023

A caring bank

The app takes a bit of getting used to but the care and attention that I received when my card had been cloned was fantastic. New card details with superb customer calls to support me with amounts of money disappearing before my eyes. They blocked the card and refunded the stolen amounts. Really I cannot recommend them enough. Reviewed on: 19th March 2023

Great bank! Very friendly to use

The cash back scheme has great value. The round up part is very ideally. The saving account is absolutely great. The app is very user friendly. Reviewed on: 19th March 2023

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