Smart Money People Logo

Chase Bank: Current account reviews

4.94
Based on 48,951 reviews, last reviewed 10th Apr 2026
449200% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026
AS's avatar
AS

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current account now

Help others make smarter decisions by sharing your own experience. Write a review

Chase Bank Current account reviews (48951)

Brilliant

5
No other bank that give you rewards that I no of Reviewed on: 18th March 2023

Easy to use app based banking

5
Account scores with being easy to use, cash back on purchase’s and round up option. Reviewed on: 18th March 2023

Top overseas card!

5
Easy & quick to open, no credit check, top overseas card and cash back. Reviewed on: 18th March 2023

Excellent service

5
Excellent app great service and returns on spending Reviewed on: 18th March 2023

Unrivalled customer service and account benefits

5
Undoubtedly has the best cross-product offering for savings and current accounts. Customer service is superb, with rapid response 24/7. Reviewed on: 18th March 2023

Great account, great service

5
I was a bit hesitant at opening this account but I have found the service brilliant with access to a savings account, cash back on purchases and the reward scheme. As they say, every little helps! The app is easy to use and gives me all the information I need, the customer service was excellent when I needed to access this. Reviewed on: 18th March 2023

Easy too use and offers lots of incentives

5
Recommended to all who want straight forward banking Reviewed on: 18th March 2023

Excellent banking and services

5
Opened current account was easy and no problem. We side easy to use and clear Reviewed on: 18th March 2023

Easy current account with great benefits

5
Easy to move money between savings & current account - keeping best savings rate, good benefits of cashback, roundup & good customer service when I needed it Reviewed on: 18th March 2023

A game changer

5
The application process was incredibly easy and the App very clear and easy to use. Transactions are recorded in real time. Very competitive interest rates and incentives to save, for example the Round Up app. Reviewed on: 18th March 2023

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Chase Bank?

  • Chase Protect

    from Chase Bank 4.98 from 47 reviews
    Chase Bank
  • Credit card

    from Chase Bank 4.95 from 376 reviews
    Chase Bank
  • Savings

    from Chase Bank 4.94 from 23002 reviews
    Chase Bank
    View all products