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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Awesome

Just how a bank should be….. effortless Reviewed on: 18th March 2023

Easy, quick, fun!

The current account is so easy to set up and has revolutionised the way I use my current account and spend my money. I earn back on what I spend! 1% cashback on all my spending for the first year is great. I’ve never been rewarded for banking before. It’s just great! Reviewed on: 18th March 2023

A great bank

Since I joined this bank I been treated with great respect and kept informed of all my transactions Reviewed on: 18th March 2023

Customer friendly app interface.

Easy to open account and operate. Prompt processing. Good savings interest rate. Reviewed on: 18th March 2023

Good old fashioned service

Bank keeps me up to date fully on everything. And I feel very comfortable recommending this bank. Reviewed on: 18th March 2023

Absolutely outstanding account

Great service and continually coming up with new ways to make the account even better! Reviewed on: 18th March 2023

Superb!

Simple, straightforward and the customer service is excellent Reviewed on: 18th March 2023

Great product

I can’t fault this product for its features - associated savings rates, cashback abroad etc. Accessible in-app chat, important to me as a deaf person. Reviewed on: 18th March 2023

Chase, excellent service

Easy site to use, always advises when a transaction takes place. Reviewed on: 18th March 2023

Current account

Chase bank offer a good interest rate on their current account. Customer service is excellent. Reviewed on: 18th March 2023

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