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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Cut to the chase

Excellent banking service, really easy to use the app. What more could I ask? Reviewed on: 18th March 2023

Amazing experience- simple and easy to use

So simple - used metro before and this is just so much better. Reviewed on: 18th March 2023

Really good bank

One of the best banks I've been with Reviewed on: 18th March 2023

Very Rewarding

The app is so user friendly and I like the fact that there are no account numbers showing on the card plus having Cash back as well, what’s not to love. Reviewed on: 18th March 2023

Best newcomer Chase

Chase offers attractive and exchange rates and creative flexible solutions to banking Reviewed on: 18th March 2023

Great customer service

Just really straight forward and when they noticed a large amount coming out they double checked everything and then old it really straight forward spoke to someone really quick Reviewed on: 18th March 2023

Customer first

Great account, whose interest rates have continuously been updated. App is user friendly. Easy to move money between current and savings accounts Reviewed on: 18th March 2023

Easy to use app, cash back on spending, introduction of interest paid on current account!

I have been a customer of Chase for a year. I have found the banking app easy to use. Cash back on spending is attractive as is the payment of interest which is being introduced on the current account. So far no complaints! Reviewed on: 18th March 2023

Simply great

Wonderful experience and have recommended to many friends. Reviewed on: 18th March 2023

Fantastic product

Easy to use, customer friendly, great savings rate, use free of charge overseas, round up and rewards excellent Reviewed on: 18th March 2023

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