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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Simple, Honest & Rewarding Bank for a Standard Current Account

easy to sign up and if I remember correctly I received something like £20 at the time as was recommended from a friend... No charges, fast transfers and currently 1% cashback on purchases = not a huge amount but handy when i have been a few pence short on purchases or skint and needed a few pence for that 5p coffee from the machine at work :) Reviewed on: 18th March 2023

Straightforward service

I love using chase - easy to use app and great savings account interest rates. Reviewed on: 18th March 2023

Excellent Bank

I am so pleased I opened my Chase Account as it is easy to use and has excellent benefits Reviewed on: 18th March 2023

Great, rewarding, fee free account

Perfect for use in UK and especially for travel with fee free withdrawals and currency exchange Reviewed on: 18th March 2023

Chase customer review

Spot on customer services whenever it’s needed. Always happy to help and support. Quick simple and convenient way of banking Reviewed on: 18th March 2023

Excellent rates, quick customer support but..

I opened this and was very pleased with the opening process. The debit card arrived very soon after. I had an issue where I sent money to my partner but she never got it. It turns out I got the account number wrong and sent £600. When I contacted Chase they were not helpful, saying their app asks if I am sure the account is correct. No name check was done and I was on my own to resolve it. Other than that, it has been great. Reviewed on: 18th March 2023

Awesome

Just how a bank should be….. effortless Reviewed on: 18th March 2023

Easy, quick, fun!

The current account is so easy to set up and has revolutionised the way I use my current account and spend my money. I earn back on what I spend! 1% cashback on all my spending for the first year is great. I’ve never been rewarded for banking before. It’s just great! Reviewed on: 18th March 2023

A great bank

Since I joined this bank I been treated with great respect and kept informed of all my transactions Reviewed on: 18th March 2023

Customer friendly app interface.

Easy to open account and operate. Prompt processing. Good savings interest rate. Reviewed on: 18th March 2023

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