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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Excellent

Very good experience and customer service Reviewed on: 18th March 2023

Best bank for Cashback

Best bank for Cashback and fantastic customer service Reviewed on: 18th March 2023

Great savings rate

Great savings rate for instant access and love the app and the cash back Reviewed on: 18th March 2023

User friendly with great interest

Great account offers with good interest rates. Easy to use and monitor spending. Amazing Reviewed on: 18th March 2023

It is brilliant

Everything about it is amazing - the Round Up, cashback, overseas payments, interest rates, ability to create savings pots and ease of use. Have recommended Chase to EVERYONE Reviewed on: 18th March 2023

Simplicity itself

No Fuss. Just great banking. App is easy to use and savings account offers 6 times what I was getting from my savings account. No Brainer, swop to chase. Reviewed on: 18th March 2023

Great job in a difficult financial era!

When money has been tight for lots, Chase bank has continually offered perks and interest rates to make your money go that bit further. Very easy to use website and customer services is quick and efficient. Overall I’d say the best bank for ordinary people in 2022-2023. Reviewed on: 18th March 2023

rewarding bank

so easy to use, and because your account details are not on your card, I feel it is more secure to use. An added bonus is the interest you get on your accounts. Reviewed on: 18th March 2023

Banking made easy

An excellent banking App. Great customer service when I have needed to use it! Reviewed on: 18th March 2023

User Friendly

This is a great, simple to use current account offering cash back on purchases. The roundup facility is very handy, with a high rate of interest. Reviewed on: 18th March 2023

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