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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

the best customer service and quickest response

would be best if had deposit options Reviewed on: 18th March 2023

Amazing customer service

Chase offers a fast and convenient means for customers to seek assistance, with their staff being both knowledgeable and helpful. I highly recommend their service to everyone. Reviewed on: 18th March 2023

Unbeatable perks and great connectivity

They win with the 1% cash back on spending, roundups make for a lovely rainy day spend and simple and easy to work your way around the app. Reviewed on: 18th March 2023

Brilliant Account

With the combined perks of the current account such as 1% cashback, roundup, interest, it's very difficult to describe this account anything else but brilliant! Reviewed on: 18th March 2023

Great Rates, and easily accessed & operated via Mobile App

Having joined Chase UK a few months ago I've been surprised and really pleased by the ease of access & operation via their Mobile App ... and of course by their grate & competitive Rates Reviewed on: 18th March 2023

AMAZING BANK, AMAZING CUSTOMER SERVICE

I love banking with Chase. Fantastic rewards, easy to use app and customer service that is always available! Reviewed on: 17th March 2023

Tracking your spending and saving at the same time

I love that it is so easy to track on what I’m spending money and the ease with which I can move money between accounts, get notifications of all transactions and earn interest all at the same time. Fantastic customer service too. Reviewed on: 17th March 2023

All round winner

Easy, functional and efficient mobile app alongside market beating or in the least very competitive cashback on everyday spending, saving and banking. Very impressed. Reviewed on: 17th March 2023

Excellent

I was very worried to start with after hearing all these scams but soon found out all is well protected and the bank is great. Reviewed on: 17th March 2023

Rewarded for being able to use the easiest banking app around

I love getting transaction info in real time Reviewed on: 17th March 2023

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