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Chase Bank: Current account reviews

View other Chase Bank products
4.94
Based on 48,946 reviews, last reviewed 30th Mar 2026
448800% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026
Emily's avatar
Emily

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48946)

Very easy to talk to and the app is easy...

5
Very easy to talk to and the app is easy to use Reviewed on: 13th February 2026
john payne's avatar
john payne

Easy to use, great service and very little charges.

5
Easy to use, great service and very little charges. Reviewed on: 13th February 2026
Mick D's avatar
Mick D

Excellent customer service and the app is easy to na...

4
Excellent customer service and the app is easy to navigate and looks clean Reviewed on: 13th February 2026
Nick E's avatar
Nick E

24 hour contact available which was very assuring

5
24 hour contact available which was very assuring Reviewed on: 13th February 2026
Alan C's avatar
Alan C

Great service with the current account and customer...

5
Great service with the current account and customer support Reviewed on: 13th February 2026
Akshay C's avatar
Akshay C

Easy easy to use

5
Easy to see where money is coming and going Reviewed on: 13th February 2026
Roy's avatar
Roy

Great staff friendly

5
Very helpful staff in support teams. Moving around the bank services is easy. l just like using the bank very friendly service thank you.Great staff Reviewed on: 13th February 2026
Beverley H's avatar
Beverley H

Fantastic

5
Great. Customer service is always on point and rewards are top. Don't have a bad word. Reviewed on: 13th February 2026
Emmanuel Young's avatar
Emmanuel Young

Innovative banking

5
Innovative banking i.e. better rates and cashback comapred to the status quo. Reviewed on: 13th February 2026
ABUL F's avatar
ABUL F

Great bank.

5
Great bank. Shame the stopped doing more cashback though Reviewed on: 13th February 2026
Chloe's avatar
Chloe

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