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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

The account is simple and straightforward to use.

The account is simple and straightforward to use. Reviewed on: 13th February 2026

The best!

Easy to set up, quick and helpful customer service, and easy to use app. Reviewed on: 13th February 2026

No big golf fees

Round up used to save without noticing small amounts along with cash back to pay golf fees Reviewed on: 13th February 2026

Best bank in the world!

Best bank in the world!!! Won’t find a better one anywhere else. Reviewed on: 13th February 2026

Excellent app fantastic customer service

Excellent app fantastic customer service Reviewed on: 13th February 2026

straight forward and good

Just easy to deal with and simple to bank Reviewed on: 13th February 2026

Easy to open a current account and easy to manage on...

Easy to open a current account and easy to manage online. Reviewed on: 13th February 2026

Never had a problem, good service

Never had a problem, good service Reviewed on: 13th February 2026

I couldn’t remember my passcode and Face ID wouldn’t...

I couldn’t remember my passcode and Face ID wouldn’t work as I had changed hair colour ( I think that’s why ) the lady I spoke to got it all sorted really quickly and was so friendly- took all my stress away. Reviewed on: 13th February 2026

Chasetastic

Great app fantastic if you need to call nothing is ever a bother Reviewed on: 13th February 2026

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