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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48948 reviews)

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4.94

Based on 48,948 reviews, last reviewed 31st Mar 2026

449000% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great current account! Great current account! Reasonable cash-back like the round-up as a way of saving and an easy connection to savings account. Like the debit card espec... Read more Reviewed on: 31st March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48948)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Chase reduce benefits to customers

They changed the cash back on purchases last year to reduce how much they gave back... disgraceful Reviewed on: 13th February 2026

Chase is a great bank - the interface is really easy...

Chase is a great bank - the interface is really easy to work and I love the app, I think it’s really easy to use as well as access to customer service. I have a few bank accounts and chase is my favourite Reviewed on: 13th February 2026

Chase is my main bank account for a year plus...

Chase has been my main bank account for a good year + now. They offer all i need including an easy to use app. Highly recommended. Reviewed on: 13th February 2026

Excellent service and bank account

I find chase bank accounts to be easy to navigate, with a choice to open up sub accounts to help budget. Customer service is responsive, helpful and reliable. Reviewed on: 13th February 2026

Excellent customer service when needed.

Excellent customer service when needed. Easy to use app. Reviewed on: 13th February 2026

Great service and products.

Great service and products. Excellent savings account. Reviewed on: 13th February 2026

Excellent bank ease to deal with

Excellent bank ease to deal with Reviewed on: 13th February 2026

Quick responses on the app when I’ve had queries!

Quick responses on the app when I’ve had queries! Easy to use. Reviewed on: 13th February 2026

customer service call.

On the very odd occasion I have called customer services they have been excellent with vry little time waiting on the phone and have received prompt profession service. Reviewed on: 13th February 2026

Very easy to use, love the round up feature

Very easy to use, love the round up feature Reviewed on: 13th February 2026

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