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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Chase is very user friendly , sending money , moving...

Chase is very user friendly , sending money , moving money , saving , each aspect is simple to navigate yet professional Reviewed on: 13th February 2026

BANKING DETAILS

INSTANT DETAILS MONEY IN - MONEY OUT Reviewed on: 13th February 2026

Good cashback

Good cashback. Always reliable. Never had a problem so can't commit on customer service. Reviewed on: 13th February 2026

Really good app and service

Really fast transactions which display on phone immediately after using card. App is easy to use and when card was stolen really quick to get replacement! Reviewed on: 13th February 2026

Excellent app.

Excellent app. Very easy to use. Good cashback for groceries and petrol/travel paying a very good interest rate. Reviewed on: 13th February 2026

Their chat is responsive and always helpful no matte...

Their chat is responsive and always helpful no matter what the time Reviewed on: 13th February 2026

The best bank I have ever had

I have been with Chase sin 3 years ago.. I am completely pleased with the interest rate from the beginning, cash back. And it's awesome profesional and attentive Customer service. Always happy to recommend to friends . Please go forward with CHASE Reviewed on: 13th February 2026

Very easy to use app.

Very easy to use app. Communications are clear and easy to understand. Reviewed on: 13th February 2026

Cashback is great, mobile app very easy to use.

Cashback is great, mobile app very easy to use. Using abroad gives a great rate Reviewed on: 13th February 2026

Chase is excellent

The app is very user friendly. Great that you can use your card abroad with no fees Reviewed on: 13th February 2026

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