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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Great new comer. Good rewards

An excellent bank from a well established American brand. The app has a simple and easy to use design. I’m enjoying the cash back rewards and happy that the offer is extended so long as I remain active on the account. When Chase first came to the UK, they also had a great referral scheme in place. Wonderful round up rewards with interest, and the best interest earned on a savings account that I have found so far. Reviewed on: 17th March 2023

Great bank and staff

Great bank and staff on the app. Reviewed on: 17th March 2023

Good bank

Good abroad good interest like app Reviewed on: 17th March 2023

. Great

Easy to use app good live chat service Reviewed on: 17th March 2023

Easy to use app, no hidden fees

Great cashback, great for travelling abroad and simple and easy app Reviewed on: 17th March 2023

Great app & 1perc cashback & 3perc savings rate

I really like the app and 3% savings account. Cashback is just a cherry on top! Reviewed on: 17th March 2023

Best Service Ever

Its the first time ever for me to fond that a bank sends you your card details immediately after opening an account. Just amazing. Also like other big banks - I find the service very handy from the app - all support available immediately if anything goes wrong or you are unsure of. Very helpful staff in the support offices. Welldone. Reviewed on: 17th March 2023

Super easy!

Very easy and love the 1% cash back! Reviewed on: 17th March 2023

Simple banking

Easy to use App with instant updates on expenditure. Earning rewards on what you spend and save. No waste - everything at your fingertips. Reviewed on: 17th March 2023

Excellent banking experience

Easy to use account. 1% cash back is great . Love the fact that savings account increases straight away in line with interest rate rises Reviewed on: 17th March 2023

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