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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48947 reviews)

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4.94

Based on 48,947 reviews, last reviewed 31st Mar 2026

448900% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Useful for everyday spending. Cashback, savings, credit, all in one. Reviewed on: 31st March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48947)

Review of the Chase Bank, Current account:

cash back was good but now has changed

cash back was good but now has changed Reviewed on: 15th February 2024

Brilliant customer service

Chase have the very best customer service I have ever experienced. I feel safe with them looking after my account. Reviewed on: 13th February 2026

I’ve been with Chase for several years and received...

I’ve been with Chase for several years and received good service whenever I’ve needed to ask for help Reviewed on: 13th February 2026

Great bank, my go to choice for current account

Great bank, my go to choice for current account Reviewed on: 13th February 2026

Love Chase mobile banking!

I really like my card with no numbers- I think it’s much safer. Easy day to day banking. Very easy to get around mobile banking. Every important info at one’s fingertips, without any confusion. Reviewed on: 13th February 2026

Excellent service good value for money very helpful

Excellent service good value for money very helpful Reviewed on: 13th February 2026

I am doing great with chase bank.

I am doing great with chase bank. There Cash back is great. Customer service is excellent. Reviewed on: 13th February 2026

I love Chase banking it’s fast efficient and easy to...

I love Chase banking it’s fast efficient and easy to use. The services are first class and I can do everything from my phone, it’s amazing. Reviewed on: 13th February 2026

The app is super easy to use and is always available...

The app is super easy to use and is always available online unlike other banks where the app won’t work “due to technical issues”. I’ve used the customer services to check out what I thought where fraudulent activities and the team where super helpful and efficient. The app is easy to set up a new payee and it asks who this is, and talks about fraudulent activity before you make a payment. Reviewed on: 13th February 2026

I've been with chase for sometime now, the fact your...

I've been with chase for sometime now, the fact your card is private and if there was any problems Chase deals with it straight away with no hesitation. I can't fought with them. Reviewed on: 13th February 2026

Great Bank

Very easy app to use and customer service excellent Reviewed on: 13th February 2026

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