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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48887 reviews)

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4.94

Based on 48,887 reviews, last reviewed 6th Mar 2026

443500% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great current account with no monthly fee. Great current account with no monthly fee. Seamless app experience, very well-designed and intuitive. Easy to set up "pots" for different things such ... Read more Reviewed on: 6th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48887)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Excellent in all aspects On line system is highly...

Excellent in all aspects On line system is highly efficient ; good cashback and no fee debit card Queries answered promptly Reviewed on: 16th February 2026

Exceptional customer service

Customer service excellent, easy and quick to contact by phone - always polite, patient & helpful resolving any queries or issues. App very clear, intuitive, easy to understand and use. Reviewed on: 16th February 2026

Customer service are always fast, friendly and easy...

Customer service are always fast, friendly and easy to deal with and resolve any issues that I’ve had. Getting cashback has been a great extra, being rewarded when you are just using your card as normal! Reviewed on: 16th February 2026

I’ve had a really positive experience with Chase Ban...

I’ve had a really positive experience with Chase Bank so far. The app is very user-friendly and makes managing money simple and quick. Features like instant spending notifications and savings pots are especially helpful for keeping track of finances. Customer service has been responsive and easy to contact when needed. Overall, it feels modern, efficient, and well-suited for everyday banking. Reviewed on: 16th February 2026

Completely satisfied since first joining.

Completely satisfied since first joining. Reviewed on: 16th February 2026

Flexibility

So easy to move my money from savings when I need some to spend and perfect to get a “round up” Reviewed on: 16th February 2026

cashpoint issue

Contacted them due to a cashpoint issue whereby no money was received from a machine due to being empty. Answered in a minute and matter resolved. Reviewed on: 16th February 2026

I’m enjoying it .

I’m enjoying it .I like the cash back offer Reviewed on: 16th February 2026

Very satisfied with Chase banking.

Very satisfied with Chase banking. They have very good account options, products and an excellent banking App. Reviewed on: 16th February 2026

I’ve been with Chase for over 3 years now and never...

I’ve been with Chase for over 3 years now and never had an issue. Great service, great for overseas use and love the cashback feature Reviewed on: 16th February 2026

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