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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48947 reviews)

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4.94

Based on 48,947 reviews, last reviewed 31st Mar 2026

448900% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Useful for everyday spending. Cashback, savings, credit, all in one. Reviewed on: 31st March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48947)

Review of the Chase Bank, Current account:

cash back was good but now has changed

cash back was good but now has changed Reviewed on: 15th February 2024

Great app, great customer support, I like the way it...

Great app, great customer support, I like the way it links to JP Morgan isa Reviewed on: 13th February 2026

It's great with good service.

It's great with good service. Kept informed of any changes in good time Reviewed on: 13th February 2026

Easy to use and excellent customer service

Easy to use and excellent customer service Reviewed on: 13th February 2026

Easy to set up, transfer money into.

Easy to set up, transfer money into. Good user experience. Haven’t had to contact customer service just yet so can’t comment on that. Reviewed on: 13th February 2026

A great Internet bank with real people to contact if...

A great Internet bank with real people to contact if you need to. Contacting chase is easy with minimal waiting times.The app is user friendly and easy to use for day to day banking. I'm very pleased with it. Reviewed on: 13th February 2026

Chase has been exceptional.

Chase has been exceptional. I use my card in the UK purchases and get 1% cash back for up to £1500 per calendar month. I use my card outside the UK without any charges. Customer Service is brilliant. Chase replaces cards at no extra cost to users. Not even postage. I am always warned when a direct debit is due few days beforehand. It is just wonderful service. Reviewed on: 13th February 2026

Simple everyday banking

Good layout simple bamking and fast and friendly responses whenever need help. Reviewed on: 13th February 2026

Bank with real people

Easy to navigate in the app and you can speak to a real person when needed. Customer service staff are happy to help. Reviewed on: 13th February 2026

Your payment to others are quickly processed.

Your payment to others are quickly processed.even at weekends. . They give you 1% on your spending on groceries,petrol and public transport. They give Round Ups . Reviewed on: 13th February 2026

I love using Chase Bank, the saving account, the rou...

I love using Chase Bank, the saving account, the rounds ups and the pay back. I really recommend it to everyone Reviewed on: 13th February 2026

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