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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (43073 reviews)

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4.95

Based on 43,073 reviews, last reviewed 1st Mar 2025

22413% increase in 5 star reviews

in the past 90 days

2500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Best UK Online Bank Amazing bank, simple easy to understand and great rewards. Reviewed on: 1st March 2025

Latest lowest rating:

1

chase takes forever to process payments ridiculous w... chase takes forever to process payments ridiculous wait time no urgency at all, cash back was promised but didn’t receive Reviewed on: 1st March 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current Account reviews (43073)

Works for Me

Easy to open. Intuitive to use. Rewards and Round Ups from day 1. Reviewed on: 16th March 2023

Refreshing new approach

Easy to use. Helpful backup available. Love the cashback and top-up features. Reviewed on: 16th March 2023

Does everything you expect and more

Very happy to nominate and recommend Chase. They offer incredible accounts and very helpful staff to answer all your questions. Reviewed on: 16th March 2023

Simply the best

It's all good :-) and brilliant abroad. Reviewed on: 16th March 2023

As good as the paid banking apps

Chase provides a great, no-frills current account with added features, such as adding more accounts and savings accounts. As long as you have a regular income, and you don't need an overdraft, the Chase banking app is pretty perfect. You get a plethora of features that you would pay for if you used as app such as Revolut. You don't get traditional current account features, such as a cheque book, or access to integrated personal loans, but overall, it's a great app. Reviewed on: 16th March 2023

Simple efficient appGreat links between savings and current account

It’s just makes life simpler to have such an effective Bank app behind me Reviewed on: 16th March 2023

No fuss banking

No fuss and love the round ups and cashback Reviewed on: 16th March 2023

Easy to use app, notifications when you spend

Easy to use app, notifications when you spend and money goes in plus app authorisations for online spending. Reviewed on: 16th March 2023

Reliable, Performant and Convenient Digital Banking.

Reliable, Performant and Convenient Digital Banking. As an early adopter, right from signing up for an account on mobile to finishing the setup and having an account ready for use in less than 5 minutes was amazing. UI is slick and user-friendly. Recommended it to my wife and friends who have been very happy customers. Reviewed on: 16th March 2023

All very tempting till you need support because they have declined a payment

There is not enough room here to express how dreadful this company is. On 3 separate occasions in the last year, a transaction which should have gone through, didn't and despite contacting customer services many times using the app messaging and phone button, Chase bank are incapable of returning money to your account when it was their fault in the first place. I would 100% NOT recommend Chase or any other bank associated with it. They still owe me money and that is after I had to make a complaint to the CEO. PLEASE DO NOT JOIN CHASE BANK. Reviewed on: 16th March 2023

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