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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Ideal

The bank is really good and informative and the app is so easy and convenient to use. I now use Chase for my everyday spending Reviewed on: 17th March 2023

A bank with great customer service!

I love banking with Chase - everything is so clear and straightforward. Their communications are great, which means I can make the best banking decisions for me. I have no complaints about them at all! Reviewed on: 17th March 2023

Happy customer

Would recommend, great digital bank Reviewed on: 17th March 2023

Never knew chasing could be so easy

Having been on line with chase for about 7 months my banking has never been so uncomplicated user friendly and basically easy . Loving the 1%back on spending .. all in all faultless Reviewed on: 17th March 2023

Best experience so far!

I've been a Chase customer for a year and it's been by far the best banking experience I've had in the last 15 years - rewards are better than anywhere else and customer service is second to none. They really helped me out last summer when I needed something urgently and went above and beyond to turn it around within 24 hours while my "traditional" bank needed 3-5 working days and to send me a physical letter... Could not recommend more and have recruited my family to use Chase too! Reviewed on: 17th March 2023

So easy to use

This account is very good. The app is clear and allows access to all your accounts. The round-up facility provides with a little pot of money that I can use from time to time. Reviewed on: 17th March 2023

Best banking experience

Easy to start an account, good security features, easy online banking and customer support and now even integrated with Investment (Nutmeg). For someone who was very wary of any form of banking, Chase has made me a convert and interested in taking an active part in my financial planning. Thank you Chase for changing my behaviour by making everything related to banking so simple for a digital and banking novice like me. Reviewed on: 17th March 2023

Better than my highstreet bank

I was a little nervous about opening an account with Chase at first, until I realised who they actually were. Since then I have never been happier. I had to call them for something, response time was approximately 2 minutes whereas my highsteet bank was 40 minutes for the same thing. Accounts are so much easier to manage. Well impressed with their services. Reviewed on: 17th March 2023

reliable and safe

Since joining Chase Bank and opening an account I feel more in control of my finances. easy access to both current and savings account, I have been able to save for the first time in years and be accountable for my expenditure. The asset of having shopping bonus is the icing on the cake! Reviewed on: 17th March 2023

Best Bank for me

I am really happy with chase bank. I have recommended it to my family who all now use chase. Very easy to use and great features like round up and good interest on accounts. I am so glad to have moved to chase. The app is brilliant also Reviewed on: 17th March 2023

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