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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Just the best

Had my account for almost a year and has been faultless using an excellent app for my current and savings account. Reviewed on: 17th March 2023

Excellent personal service

I can see no negatives with this banks app and service. You call to speak to an agent and they answer within 3 rings and always answer my question. Reviewed on: 17th March 2023

Outstanding 5 star experience

Opened an account 6 months ago after reading reviews and speaking to family who had already opened accounts with Chase. Everything from opening the account to using the banking app to then opening a savings account to using round up has been seemless. Can’t fault this amazing bank Reviewed on: 17th March 2023

We lead, others bank on it

transparent instructions, quick transactions making the most of every penny Reviewed on: 17th March 2023

Excellent account

Quick and easy to set up, cash back offer, excellent interest rate on savings accounts, round up offer and ease of transferring money in and out is brilliant. Reviewed on: 17th March 2023

Ground breaking app with original features and benefits

Love the virtual card number that can be changed on demand. Love the cashback. Not all coventional banking features are available but I know they are coming (direct debits etc) hence a 1 star dip. Reviewed on: 17th March 2023

1/% cashback

The account has 1% cashback on all spending for the first year! You literally can't find a better offer anywhere else! Reviewed on: 17th March 2023

Really easy account to us

This is a great account I particularly like the round up saver Reviewed on: 17th March 2023

star X 10

star service for interest rates in both savings and current accounts Reviewed on: 17th March 2023

Perfect bank

Amazing customer service. Has always been quick to respond to my general questions. Interest rate is always great. Cash back it brilliant. Their app is faultless as well. Easy to use and understand. Have recommended to a number of people. Reviewed on: 17th March 2023

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