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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

I should be on commission

I have told everyone I know about Chase, there is nothing not to like. Set up in minutes. Easy to transfer money in and out. You get 1% cash back. Result! and there is a round up option, and all that without even talking about the amazing savings side currently at 3%. Chase is a breath of fresh air in a banking world which was getting stale and conveluted, please don't change too much. Reviewed on: 17th March 2023

Excellent app

Easy to use. Never goes down. Accurate Reviewed on: 17th March 2023

All the help I need

When I phoned I was able to speak to a person Reviewed on: 17th March 2023

Best online bank

So far my experience has been very good. I recommended to my friends Reviewed on: 17th March 2023

Help & understanding at a critical time...

Genuine need of opening account in emergency during CoVid - due to bereavement; sympathetic, efficient assistance provided online when it couldn't be gained personally in a hurry elsewhere! Tried Chase on recommendation at last resort from regrettable excuses from other more traditional establishments who declined my brief & that was almost a year ago now! I've proceeded with opening savings & other family members have transferred their dealings in favour of Chase also... easy & forward-thinking benefits us as members Reviewed on: 17th March 2023

Easy to use and rewarding bank

The interest rates on Chase are the best around as well as the 1% cashback on everyday spending. The app is easy to use and never had any problems since setting up my account. Would recommend! Reviewed on: 17th March 2023

Easy to set up and navigate

The account was incredibly easy to set up and use. You can move money between accounts quickly and you gain 1% cashback on most purchases! Reviewed on: 17th March 2023

The way forward

I love the account. It is really easy to create different accounts within the app. It’s also very rewarding and gives interest regularly. The customer experience and service is great and responsive. I feel that my details are safe and protected against fraud due to the no card number on the card itself Reviewed on: 17th March 2023

The Chase

There will be plenty people Chasing Chase to get hold of one of their bank accounts! A breath of fresh air to the stale and sometimes very incompetent high street banks... Reviewed on: 17th March 2023

Fantastic support!

Always on hand and they have a great user friendly app which makes banking easier. Reviewed on: 17th March 2023

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