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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Leaves the others in it wake

Really easy to set up and the App is the best I have used. I cannot fault CHASE at all. Simply the best! Reviewed on: 17th March 2023

Easy to use and earns me cashback

The account means I save money and get cashback. I used to keep all my change for holiday spending but the round up account does the same Reviewed on: 17th March 2023

All I want

Cashback and no charges when overseas. (I travel quite a lot) Reviewed on: 17th March 2023

Easy Peasy

My favourite part of Chase is the notifications before a scheduled payment is due. I'm always forgetting what's coming out when and with Chase I am notified in advance. The app is easy to navigate around and the idea of no details on your actual card is a bonus. Reviewed on: 17th March 2023

Excellent

Excellent in every way of banking Reviewed on: 17th March 2023

Quick, efficient service.

Great on line service, easy to use and excellent communication. Reviewed on: 17th March 2023

A great account with great customer experience

This is the best mobile app. I have accounts with NatWest, Barclays, Santander and AMEX and this is by far the best app. The customer experience through messaging is also by far and away the best. Reviewed on: 17th March 2023

A breath of fresh life into Banking

Lot's of useful incentives to help you with a great 'app' also rewards for your custom financially. You feel your loyalty is appreciated. Reviewed on: 17th March 2023

Best newcomer

Quick and easy to open an account. Reviewed on: 17th March 2023

Quick and helpful customer service, simple app, loving the cashback

The app is very easy to use, customer service very quick and helpful, 1% cashback first year is amazing, keep it going Reviewed on: 17th March 2023

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