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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

A breath of fresh air to British Banking

Great service. They have helped me sort out my financial situation and track my spending. Easy customer service and nice user interface. I love that I can trust them due to their American expertise. Reviewed on: 17th March 2023

Best app

Great app , I like the way it keeps track of your spending and the interest is better than most banks Reviewed on: 17th March 2023

Great Bank, very easy to use.

Chase bank gives me more than my other banks on service and savings interest, 5 stars. Reviewed on: 17th March 2023

Excellent Cashback Offer!

I've move from Starling to Chase as the cashback is excellent and the interest rate on savings is even better Reviewed on: 17th March 2023

Excellent customer service. Love having cash back on most purchases.

I've had to contact Chase customer services on two occasions. On both phone calls I was answered very quickly by a person, rather than being put through to a queue. During my last call, they were incredibly helpful and left me feeling really impressed with Chase bank. I'm really pleased Chase have continued offering cash back after being a customer for over one year. Also love the 5% rollover, it all adds up. Chase are also very quick to increase interest rates. Overall, I'm very happy to bank with Chase. Reviewed on: 17th March 2023

Excellent app and rewards

Have really enjoyed my experience with Chase so far. Very slick user experience and the cashback is market leading. Savings options are also great. Reviewed on: 17th March 2023

Chase Bank - What a banking breath of fresh air

I opened a chase account and within half an hour this was in full use, making payments, transferring funds, opening additional accounts. The 1% cash back on my expenditure, the round-up facility and the ability to set up accounts for different activities are just some of the easily accessible and simply to operate facilities that make this bank a pleasure to deal with. Reviewed on: 17th March 2023

Amazing

Great bank with great customer service and great perks Reviewed on: 17th March 2023

Chase Bank

Easy to open, good saving rate, app easy to use. Reviewed on: 17th March 2023

Great banking service

Joined in October and so far I have had more interest than I have from Nationwide in the last 5 years Reviewed on: 17th March 2023

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