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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Fantastic customer service

Only had to contact customer services once, really positive experience. Reviewed on: 13th February 2026

Easy App to use snd good interest rates

So easy to use through the App and very good interest rates. Although disappointed to see the rates drop on the Chase Saver Account and a new account with higher interest rates for new customers only. Need something more attractive now for existing customers. Reviewed on: 13th February 2026

Never had a problem with Chase, easy to use and see...

Never had a problem with Chase, easy to use and see what's what on the app Reviewed on: 13th February 2026

Legendary Customer Service 5 Stars

My experience with customer set ice support had been legendary and they always go over and beyond with your enquiry. Thank you Chase Reviewed on: 13th February 2026

Been with Barclays for years, made the move to chase...

Been with Barclays for years, made the move to chase for the sole reason of using my card abroad, but I love using them that much I’ve just stayed with them! I love being able to spend from different pots and the app is just so so so easy to use Reviewed on: 13th February 2026

1st class service from enquiries to management and a...

1st class service from enquiries to management and advice. Barclays had to be released Reviewed on: 13th February 2026

Just brilliant!

Just brilliant! Works every time and meets my needs and more Reviewed on: 13th February 2026

Excellent service do what they say.

Excellent service do what they say. Quick responses and amazingly quick advices re payments. Reviewed on: 13th February 2026

Amazing bank with a great app!

Chase bank provide a great service particularly through the usability of their app. Reviewed on: 13th February 2026

Needed a new card all sorted with out any problems...

Needed a new card all sorted with out any problems Reviewed on: 13th February 2026

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