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Chase Bank: Current account reviews

View other Chase Bank products
4.86
Based on 49,010 reviews, last reviewed 7th Jul 2026
99% decrease in 5 star reviews
in the past 90 days
90% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026
Stephanie Derrick's avatar
Stephanie Derrick

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (49010)

Exceptional customer service

5
Whilst I had a few hiccups getting used to phone banking, I found the online chat with Chase was the only one to be quick (almost instant) and effective. They answered fully and always resolved the issue. Reviewed on: 17th March 2023
Martin B's avatar
Martin B

Very User Friendly

5
Very easy app to use I have never had a problem with it. Other banks are always upgrading and closing for hours on end I haven't seen this with Chase Reviewed on: 17th March 2023
debbi's avatar
debbi

Great bank

5
Cashback and travel card best around currently. Reviewed on: 17th March 2023
Patrice Lawrence's avatar
Patrice Lawrence

Excellent service. Simple and no fuss

5
Great services. Simple, relevant, and user friendly system service delivery. Reviewed on: 17th March 2023
Patrick Davis Nkwocha's avatar
Patrick Davis Nkwocha

Best bank

5
I have found chase current account to be the best one I have used so far they make it very simple. Reviewed on: 17th March 2023
christopher turner's avatar
christopher turner

Simple to use account

4
Straight forward on line account with good benefits Reviewed on: 17th March 2023
simon.mill@mail.com's avatar
[email protected]

Customer care

5
Always helpful and polite, problems get sorted straight away. Thank you Reviewed on: 17th March 2023
darren parker's avatar
darren parker

Easy to use, handy bonus

5
Great option, fairly functional current account, great international exchange rates Reviewed on: 17th March 2023
George Noble's avatar
George Noble

Great bank

5
Easy to join great service Very good security Reviewed on: 17th March 2023
Jill Wayte's avatar
Jill Wayte

Excellent app and service

5
This is an excellent banking app which is easy to use. I have recommended it to a number of family and friends who have moved across to it. I recently had to contact the call centre which was efficient and professional. I am pleased to have made the move to this bank. Reviewed on: 17th March 2023
Peter Anderson's avatar
Peter Anderson

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