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Chase Bank: Current account reviews

Name: Current account
Rating: 4.859581713195030904 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

The app is super easy to use and is always available...

The app is super easy to use and is always available online unlike other banks where the app won’t work “due to technical issues”. I’ve used the customer services to check out what I thought where fraudulent activities and the team where super helpful and efficient. The app is easy to set up a new payee and it asks who this is, and talks about fraudulent activity before you make a payment. Reviewed on: 13th February 2026

I've been with chase for sometime now, the fact your...

I've been with chase for sometime now, the fact your card is private and if there was any problems Chase deals with it straight away with no hesitation. I can't fought with them. Reviewed on: 13th February 2026

Great Bank

Very easy app to use and customer service excellent Reviewed on: 13th February 2026

Great app, great customer support, I like the way it...

Great app, great customer support, I like the way it links to JP Morgan isa Reviewed on: 13th February 2026

It's great with good service.

It's great with good service. Kept informed of any changes in good time Reviewed on: 13th February 2026

Easy to use and excellent customer service

Easy to use and excellent customer service Reviewed on: 13th February 2026

Easy to set up, transfer money into.

Easy to set up, transfer money into. Good user experience. Haven’t had to contact customer service just yet so can’t comment on that. Reviewed on: 13th February 2026

A great Internet bank with real people to contact if...

A great Internet bank with real people to contact if you need to. Contacting chase is easy with minimal waiting times.The app is user friendly and easy to use for day to day banking. I'm very pleased with it. Reviewed on: 13th February 2026

Chase has been exceptional.

Chase has been exceptional. I use my card in the UK purchases and get 1% cash back for up to £1500 per calendar month. I use my card outside the UK without any charges. Customer Service is brilliant. Chase replaces cards at no extra cost to users. Not even postage. I am always warned when a direct debit is due few days beforehand. It is just wonderful service. Reviewed on: 13th February 2026

Simple everyday banking

Good layout simple bamking and fast and friendly responses whenever need help. Reviewed on: 13th February 2026

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